GOLDEN STATE FIRE APPARATUS EXPANDS TO NEW LOCATION ADDING IN-HOUSE CUSTOMER SUPPORT CAPABILITIES
SACRAMENTO, Calif. (October 17, 2014) Golden State Fire Apparatus, celebrating its 25th Anniversary in October 2014, today announced a move to new offices and service center facilities located at 7400 Reese Road in Sacramento beginning on January 8, 2015. The three acre campus features a renovated 30,000-square-foot maintenance facility with space for up to 18 apparatus bays, making Golden State Fire Apparatus a single source provider for sales and service. “After careful deliberation, and a comprehensive site selection process, we are relocating to a facility that includes a dedicated fire apparatus service department staffed by Golden State employees who are Pierce and EVT certified,” said Ryan Wright, vice president, Golden State Fire Apparatus. “Moving to California’s capital city is a major commitment and long-term investment that will benefit Pierce customers across Central and Northern California as we celebrate our 25th Anniversary.”
“Golden State Fire Apparatus, led by the Wright family, is an outstanding team and we’re excited to see this move to a campus with comprehensive in-house customer support capabilities,” said Jim Johnson, Oshkosh Corporation executive vice president and president, Fire & Emergency. “For a quarter of a century, the Golden State brand has stood for excellence; this move paves the way to further support and carry on their tradition of putting the customer first.”
The new headquarters is situated on three acres, and its 30,000-square-foot maintenance facility is conveniently located near Highway 99 (close to the Interstate 80 and Highway 50 interchanges) with easy access to the Bay Area and Interstate 5 corridor. The new Golden State facilities will feature a dedicated 2,600 square-foot parts distribution department stocked with an extensive inventory. The service and repair staff includes EVT certified service and support professionals (with more than 80 years of experience), backed by Pierce’s service and training department. Among its services, Golden State will offer comprehensive warranty support, technical support, mobile service, equipment mounting, and pump testing. The company also plans to develop a strategically located network of service providers throughout its territory.
Golden State Fire Apparatus Expands to New Location; Adds In-House Customer Support Capabilities.
“We’ve had this vision for quite some time, and now it’s becoming a reality,” explained Wright. “Meeting the needs of our customers with new Pierce apparatus – and a full parts and service department – is a win-win for everyone.” For more information, call 916-330-1638, visit www.goldenstatefire.com and join the conversation at www.facebook.com/GoldenStateFire.
Pierce Manufacturing Inc., an Oshkosh Corporation [NYSE: OSK] company, is the leading North American manufacturer of custom fire apparatus, including custom and commercial pumpers, aerials, rescue trucks, wildland trucks, minipumpers, elliptical tankers, and homeland security apparatus. In addition, Pierce designs its own foam systems and was the first company to introduce frontal airbags and the Side Roll Protection system to fire apparatus. Pierce markets its products through the industry’s largest and most comprehensive dealer and service network. The company enjoys a nationwide web of dealerships with over 600 certified and factory trained Service Brigade technicians and over 50 service centers. Visit www.piercemfg.com to learn more about Pierce.